Sending Emails

Dear parents/carers,

As we return to school, parents understandably have many questions about a wide variety of topics. We wanted to clarify the most efficient way of getting an answer to these enquiries. We are attempting to reduce the volume of emails being sent to the main office as they cannot possibly have all the answers, particularly to class related questions. This, combined with the high number of emails being received, is leading to us being concerned that our families will not be getting the answers they need within an acceptable timeframe.

Below are the best email addresses for a variety of enquiries – the examples given are a best fit and cannot cover every eventuality, please use them as guides.

For the time being, the main office will still be available by appointment only. Please use one of the following email addresses:

General class/learning related enquiries:

Questions about curriculum, home learning, PE kits etc should be sent to the email address that corresponds to your child’s year group:

Nursery – nursery@edmundwaller.lewisham.sch.uk

Reception/Year 1 – earlyphase@edmundwaller.lewisham.sch.uk

Years 2 & 3 – lowerphase@edmundwaller.lewisham.sch.uk

Years 4, 5 & 6 – upperphase@edmundwaller.lewisham.sch.uk

These email addresses will be checked weekly.

Inclusion:

For questions regarding inclusion and Special Educational Needs, email the following address:

send@edmundwaller.lewisham.sch.uk

This address will be checked daily and a response sent within 3 days of receipt.

We would ask you not to contact staff members directly, teachers will not respond to emails that are not sent to one of the addresses listed here.

If you feel your enquiry is urgent then please send to the main email address:

office@edmundwaller.lewisham.sch.uk

Please think carefully about where to send your email as it will allow us to get the most accurate information back to you.